Privacy Policy

At King Julian Bali Tours, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you interact with our website, booking system, or any of our services.

1. Information We Collect

  • Personal details such as name, phone number, email, and hotel address provided during booking or inquiry.
  • Activity preferences, travel dates, and number of participants.
  • Payment information processed securely through third-party providers (we do not store card details).
  • Technical data such as IP address, browser type, device information, and interaction logs for analytics and security.

2. How We Use Your Information

  • To process bookings, confirmations, and customer support inquiries.
  • To coordinate logistics such as pick-up, drop-off, and activity management.
  • To improve our website, services, and customer experience.
  • To send booking reminders, updates, or important notifications related to your trip.

3. Data Sharing & Third Parties

  • We only share your information with trusted partners involved in delivering your activity or tour.
  • We do not sell or rent your personal information to third parties.
  • Payment processing providers handle sensitive card details securely on their own systems.

4. Data Storage & Security

  • We implement technical and administrative safeguards to protect your data.
  • Only authorized staff have access to your booking information.
  • While we take every precaution, no online system is completely immune to risks.

5. Your Rights

You may:

  • Request access to the data we hold about you.
  • Request correction or deletion of your personal information.
  • Withdraw consent for marketing communications at any time.

6. Cookies & Tracking Technologies

  • Our website may use cookies to improve user experience, analytics, and site functionality.
  • You can disable cookies through your browser settings, but some features may not work properly.

7. Retention of Information

  • We retain booking records and essential customer information only as long as needed for legal, operational, and accounting purposes.

8. Updates to This Privacy Policy

  • We may update this Privacy Policy occasionally to reflect operational changes or regulatory requirements.
  • Any updates will be posted on this page with the revised date.

9. Contact Us

For questions about this Privacy Policy, please contact us:

King Julian Bali Tours

WhatsApp: +6281219191748

Email: hello@kingjulianbali.com